Ok, don’t stress.
I understand! We’ve all been there.
If you’re running a bit behind don’t worry. Just get here safely and explain later. If you will be too late your appointment will need to be rescheduled.
How late is too late?
Color Packages - no later than 15 minutes
Express services - no later than 10 minutes
Consultations - no later than 5 minutes
Avoid being a “no show”.
When you’re running late, I know. I’m not upset about it. I know that life happens to all of us, including me. It isn’t a good feeling for anyone and we try to avoid it. Don’t stress.
I don’t have a receptionist to answer calls or texts while i’m working to move your appointment or reschedule all of my clients after you to make it work and it wouldn’t be fair to cut into the next clients appointment time.
If you will be later than the grace period above I can not take you and your appointment will need to be rescheduled.
If this happens just use the button below to let me know you will be a last minute cancellation.
I won’t charge a fee for cancelled or missed appointments. It doesn’t affect my schedule often enough to inconvenience my clients that way. I know that things come up, and plans can change and that’s life. However, I do limit the amount of times this can occur.
I have a Three Strikes Rule. This is for my established clients. If you no show or cancel last minute three times you will no longer be able to book any future appointments with me.
If you stand me up on your first appointment, you won’t be able to get back on my schedule. This first impression tells me I can’t count on you for future services.
If you exceed the late arrival grace period your appointment will be marked a “no show”. Avoid this by submitting a “last minute cancellation”.